Shipping & Returns

Shipping guidelines

Return adress:

the new SMILE and be safe

Boehler-PR und Kommunikation KG

St. Martin Straße 14 | 6850 Dornbirn | Austria


For hygiene reasons, we can only accept masks that have not been worn.

Make sure that the product is in the same condition in which you received it. You can use either the original box or similar sturdy packaging for the return. After we receive your return, we will check that all conditions have been met before accepting the product. Your refund will then be issued. You will be responsible for the immediate cost of refunding the goods.